https://jobs.co.uk/job/1st-line-application-support-smartsourcing-ltd--0b2f0441-1def-47a7-b405-9cd83006496f RSS feed for 1st Line Application Support at SmartSourcing Ltd. en-gb Thu, 02 Jul 2026 20:26:32 GMT https://jobs.co.uk/job/1st-line-application-support-smartsourcing-ltd--0b2f0441-1def-47a7-b405-9cd83006496f https://jobs.co.uk/job/1st-line-application-support-smartsourcing-ltd--0b2f0441-1def-47a7-b405-9cd83006496f Wed, 01 Jul 2026 23:00:00 GMT Location: Marlow | Salary: £35000 - £45000/annum Excellent benefits package | Type: Permanent | 1st Line Application Support (.Net/SQL) Hybrid/Marlow 3 days per week on site Up to 45K Our client provides enterprise-grade Field Service Management (FSM) platform, serving multi-vertical service operations across fire & security, facilities management, HVAC, medical devices, and MoD/defence supply chain customers in the UK, Ireland, and internationally. About the Role Their platform comprises three core applications: built on a .NET/VB.NET/C# stack with SQL Server, deployed across both Azure-hosted and on-premise (Windows Server) customer environments. They are a strategic 'Spearhead' product, with active investment in a UX/UI overhaul, migration to Azure PaaS, and ongoing feature development. We're looking for a 1st Line Support Engineer to be the first point of contact for our clients customers. You'll own the front door of their support desk — logging, triaging, and resolving straightforward issues directly, and making sure everything else is captured accurately and routed to the right person fast. This is a great entry point into enterprise software support: you'll build real product knowledge of a complex FSM platform, develop core technical troubleshooting skil... Permanent