1st Line Application Support Engineer - Award-Winning SaaS Company

Application Support SaaS Customer Service Troubleshooting Software SupportLove solving technical problems and helping people get the most out of great software?We''re SB Software, the Sheffield-based team behind award-winning vending and coffee management software, helping businesses across the UK and beyond run smarter, more efficient operations.Our flagship solutions, Vendmanager and Coffeemanager, help operators manage everything from their vending machines and coffee services to stock, reporting and everyday business processes.We''re proud to be a UK market leader, recognised for both our software and our customer support, and continuing to grow across EMEA.Now part of 365 Retail Markets, a global leader in unattended retail technology, we combine the expertise and personal service of an established UK software business with the resources and opportunities of an international technology company.We''re now looking for a friendly, confident and technically curious 1st Line Application Support Engineer to join our award-winning support team.If you''re great with people, enjoy investigating problems and love the satisfaction of finding a solution, we''d love to hear from you.The Role at a Glance1st Line Application Support Engineer Sheffield Hybrid (2 Office Days Per Week) with flexibility required to attend additional office days when business needs arise, including client or other visitor meetings. £25,000 £28,000 DOE Full Time Permanent 37.5 Hours Per WeekInitial Shifts: ..... full job details .....