https://jobs.co.uk/job/1st-and-2nd-line-support-it-answers--f606dba8-84a6-45d3-9ea5-a64fbd66b8cc RSS feed for 1st and 2nd Line Support at IT Answers. en-gb Mon, 01 Jun 2026 14:56:26 GMT https://jobs.co.uk/job/1st-and-2nd-line-support-it-answers--f606dba8-84a6-45d3-9ea5-a64fbd66b8cc https://jobs.co.uk/job/1st-and-2nd-line-support-it-answers--f606dba8-84a6-45d3-9ea5-a64fbd66b8cc Mon, 01 Jun 2026 11:51:54 GMT Location: Liverpool | Salary: 27000.00-27000.00 Annual | Type: Permanent | 1st and 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K and BenefitsBe the face of high-quality IT support in a fast-growing MSP.Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same - and where your skills actually matter?If you''re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you.What''s on Offer?Competitive salary (£27k - £32k) tailored to your experienceClear pathway toward 3rd Line, field engineering, or specialist roles22 days holiday + bank holidaysPension schemeCompany vehicle or travel allowanceDedicated training budget + certification supportA supportive team that wants you to succeedKey Responsibilities of the 1 and 2 Line Support Engineer:As our new First and Second Line Support Engineer, you''ll be on the front line of keeping our clients happy, productive, and secure. You''ll handle a mix of remote support, troubleshooting, and field engineering - making you a key player in our service delivery team.First and Second Line SupportBe the first point of contact for incoming ti... Permanent