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    <title>1st and 2nd Line Support - IT Answers RSS Feed</title>
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    <lastBuildDate>Sat, 30 May 2026 20:47:41 GMT</lastBuildDate>
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      <title>1st and 2nd Line Support - IT Answers</title>
      <link>https://jobs.co.uk/job/1st-and-2nd-line-support-it-answers--55e49490-8e66-42a2-9684-127ccebb0605</link>
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      <pubDate>Sat, 30 May 2026 11:53:02 GMT</pubDate>
      <description>Location: City | Salary: 27000.00-27000.00 Annual | Type: Permanent | 1st and 2nd Line Support Engineer (with Field Engineering) Liverpool Up to £32K and Benefits Be the face of high-quality IT support in a fast-growing MSP.Are you the kind of person who loves diving into tricky tech challenges one minute and jumping in the car for an on-site fix the next? Do you want a role where no two days look the same and where your skills actually matter?If you re ready to boost your IT career in a hands-on, fast-paced environment, we want to talk to you.What s on Offer? Competitive salary (£27k - £32k) tailored to your experienceClear pathway toward 3rd Line, field engineering, or specialist roles22 days holiday + bank holidaysPension schemeCompany vehicle or travel allowanceDedicated training budget + certification supportA supportive team that wants you to succeed Key Responsibilities of the 1st and 2nd Line Support Engineer:As our new First and Second Line Support Engineer, you ll be on the front line of keeping our clients happy, productive, and secure. You ll handle a mix of remote support, troubleshooting, and field engineering making you a key player in our service delivery team.First and Second Line Support Be the first point of contact for incoming ti...</description>
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