1st / 2nd Line Support Engineer

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What ..... full job details .....