This Transport Controller role is critical for maintaining smooth operations within the logistics department and ensuring customer satisfaction.Client DetailsThis client is a well-established company in the transport and distribution sector based in Huddersfield who has cemented their reputation as a reliable provider of logistics solutions.DescriptionEnsure on-time and complete delivery schedules.Utilise planning software to dispatch and control work efficiently.Review plans for errors and ensure they are accurate before coordinating drivers.Monitor and manage driver schedules.Communicate with customers regarding delays or changes to their deliveries.Resolve issues, ensuring minimal disruption and maintaining efficiency.Improve service and efficiency in alignment with internal and external KPIs.Assist in investigating customer complaints and delivery queries. ProfileA successful Transport Controller should have:The ability to work various shift patterns (mornings, nights, weekends)Strong attention to detail and organisational skillsExcellent communication skillsProficient IT skills, particularly Microsoft Ofiice, Excel and OutlookJob OfferCompetitive salary of 36,00023 days holiday rising with serviceCompany pensionComprehensive benefits ..... full job details .....