Our client is responsible for the delivery of planned maintenance services for social housing customers in West London. We are assisting them to recruit a Head Of Planned Maintenance to manage a team responsible for delivering services to over 10,000 tenants in London. Working as part of a team the post holder will provide a customer focused planned preventative maintenance (PPM) and component replacement programme to all tenants. The primary purpose of the role is to lead, manage, challenge and support managers to deliver outstanding, efficient and effective services to all customers. Key Responsibilities include: - Leading, managing, challenging and supporting a number of teams delivering PPM and component replacements. Supporting and challenging teams to consistently deliver a customer centric service to all residents. Assisting and deputising for the Head of Services as required. Overviewing and monitoring the use of materials. Managing and monitoring subcontractors'' performance. Building strong and effective relations to allow collaborative working with other stakeholders, including client representatives, suppliers, contractors, colleagues, residents. Working to continuously improve productivity and service delivery. Ensuring you remain up to date with all relevant compliance and mandatory training. You will need: Relevant experience working in social housing repairs or a similar industry sector. Experience creating and developing relationships with ..... full job details .....