100% REMOTE WORKING WITH ALL EQUIPTMENT SUPPLIED START DATE OF 7TH APRIL 2025 24,500 + YEARLY BONUS WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY High-volume, telephone-based, Debt Collections experience (B2C) AND Experience working in an FCA regulated environment Our client is a very successful Mortgage lender, who have gone from strength to strength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property. As a result of their growth, they are seeking confident, empathetic and experienced Arrears Collections Agents to join them from 7th April 2025. (This is a fixed start date, with no negotiation) The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations and legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration. The successful applicant will come from a Collections background, within an FCA regulated environment. We are not considering candidates who don''t have any B2C Collections experience. SOME of their FANTASTIC benefits include: FULLY REMOTE working with FULLY REMOTE training All I.T equipment supplied A yearly bonus Frequent staff incentives which include high street vouchers Annual awards Employee assistance and welfare ..... full job details .....