Resourcing Group have the privilege to support their client in the search for a strong Operations and Workplace professional to join their dynamic and growing organization location - account based - London 3 days per week They are a leading commercial real estate firm committed to delivering superior services to our clients. As an Operations Director, you will play a pivotal role in ensuring smooth and efficient operational processes, providing exceptional client experiences, and driving successful project outcomes. We are seeking a highly skilled and experienced Operations Director to oversee the account-based operations for a technology organization. The successful candidate will be responsible for managing operational activities, collaborating with cross-functional teams, building strong client relationships, and driving strategic initiatives across an EMEA portfolio of over fifty countries and 2.7m sqft. Responsibilities:Develop and maintain strong relationships with key stakeholders, serving as the primary point of contact for the designated account.Manage and optimize day-to-day operational activities, ensuring efficiency, adherence to processes, and implementation of best practices across all seven subregions.Set clear performance goals for the team and monitor progress, providing regular feedback and coaching. Identify and implement performance improvement initiatives.Collaborate with finance teams to develop and review budgets, financial forecasts, and reporting ..... full job details .....