I am recruiting on behalf of an instrumentation company that both design and manufacture hi specification equipment. I am looking for somebody that has an experienced background in supporting a sales team within an administration function. You will be working in a small, dynamic team, so it is important that you are flexible and self-motivated. The majority of our customers are scientists and engineers, so some background and interest in science or engineering is desirable but not essential. Key areas of responsibility: Screening and logging customer enquiries including phone calls and emails Assigning sales enquiries/ opportunities to the relevant sales team member / distributor Logging and processing orders on the system Updating customers upon receipt of their order to confirm details Ensuring orders are checked and released by the Sales Team / Production within agreed timeframe Liaise with stores personnel to ensure the customer''s order is shipped on time Monitoring data logged in CRM is accurate and up to date Making travel arrangements for the Sales Team Providing administrative support to the Sales Team when required Knowledge, skills and experience: Experience in sales administration role for technical or scientific products Proficiency with CRM software and Microsoft Office Knowledge of administration recordkeeping practices Outstanding organisational and multitasking skills Excellent written and verbal communication skills, as well as customer service skills ..... full job details .....