Practical Support Coordinator (Part-time, 0.6 FTE)Location: Remote / Hybrid / FlexibleContract: Temporary until March 2025 Are you an organised and empathetic professional with a passion for helping small charities thrive? A leading charity support organisation is seeking a Practical Support Coordinator to join their Services and Partnerships Team on a temporary basis until March 2025.About the role:As a Practical Support Coordinator, you will play a vital role in delivering practical support to small charities, responding to enquiries via the helpdesk, and coordinating monthly support webinars. You will also provide administrative support to the Small Charities Advisory Panel, helping to facilitate smooth recruitment and meeting organisation. This role offers an exciting opportunity to work within a dynamic team, offering practical guidance and helping to strengthen the services provided to small charities.Key responsibilities: Helpdesk Support: Respond to enquiries from members and non-members, providing guidance on charity setup and operationsLog and track enquiries using the organisation''s CRMPromote membership and other services as appropriateMaintain high levels of customer service Webinar Coordination: Support the organisation of monthly practical support webinarsWork with internal teams and external partners to ensure smooth webinar deliveryAssist in preparing materials, sharing resources, and providing administrative support during webinars Advisory Panel ..... full job details .....