Interim Assistant Director of Culture, Customer and ResidentsLocation: Surrey Salary: 600 per day (Umbrella/inside IR35) Contract Type: Interim Work Arrangement: Hybrid working About the Role: A leading local authority in Surrey is seeking an Assistant Director of Culture, Customer and Residents on an interim basis. This strategic role is critical in delivering high-quality services and shaping the council''s direction to foster positive community outcomes. As a key member of the leadership team, you will be responsible for developing and executing strategies that enhance customer experiences, strengthen community engagement, and champion cultural initiatives.Key Responsibilities:- Provide visionary and operational leadership for service areas including Culture and Heritage, Customer Fulfilment and Experience, Neighbourhood and Community Involvement, and Community Safety.- Develop and implement the council''s Customer Improvement Strategy and Plan, ensuring high standards in customer service.- Manage community partnerships, grants, and contracts with organizations such as local voluntary action groups and citizen advisory services.- Oversee the delivery of arts programs and cultural strategies, including those aligned with key local initiatives.- Drive service transformation, fostering creativity and sustainable practices to enhance service delivery within budget constraints.- Build trusted relationships across diverse community groups, ensuring inclusive and meaningful ..... full job details .....