This is a fantastic opportunity for someone to join one of the UK''s leading pensions/financial services organisations. You will support the claims department with all the administrative duties. Working hours are Monday to Friday 9am - 5pm and you will be office based in Glasgow City Centre. You will enjoy an hourly rate of 12.00 per hour. This is a temporary contract, so you must be available to start work as soon as possible. PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK. Duties and Responsibilities will include: Manage the data processing of maturities, surrenders, and death claims across all business portfolios, including Partnership claims.Ensure timely completion of claims within agreed service level agreements (SLA).Maintain effective communication with customers throughout the claims process.Demonstrate empathy and understanding, particularly during the death claim process, to support customers.Consistently deliver the highest level of customer service.Maintain accuracy in updating relevant computer systems and Excel spreadsheets.Adhere to and keep procedures up to date, ensuring compliance at all times.Possess a strong understanding of products, including the ability to read and interpret product specifications and terms and conditions.To be considered you must have:Excellent attention to detailFirst class communication skillsAbility to manage your own workloadThe ability to work on own initiativeIf you ..... full job details .....