A great opportunity to join this well-established Men s and Boyswear fashion supplier as a Senior Account manager / Merchandiser . With a reputation for delivering quality design, service and products, from concept to fulfilment, the business has won prestigious growth and gained them preferred supplier status to a number of top High Street stores and Brands. Senior Account Manager / Merchandiser - The role Responsible for raising/processing customers orders and after amending sending these out to factories. Liaising with customers regarding orders, problem solving and making decisions in conjunction with team leader and if required with Director. Ensuring that all the information, style, fabrics, trims, prices, shipment date and all other relevant information are correct and as per customer requirements. Ensuring customer requirements are achieved through all stages of the critical path from first sample, order, pre-production to final delivery. Meeting all pre-production stages of the customer, including fabric performance testing standards Ensuring all parcels with samples/submissions to customers and factories have correct and relevant and update to date information. Have effective communication at all levels with the teams, internally and external. When required attend customer meetings to ensure continued customer satisfaction and that all opportunities are capitalised on. Reporting to the Team leader / Director with weekly and monthly updates, on critical path and ..... full job details .....