Team Leader Supply Chain and Customer Support Location: Reading Full-time Travel Required Languages Desired Italian or Spanish Lead. Solve. Elevate. We re on the lookout for a proactive Team Leader to guide, support, and drive our team towards success. If you thrive in fast-paced environments, love problem-solving, and can balance customer service with operational excellence, this role is for you! What You ll Be Doing Leading and motivating your team to smash KPI and SLA targets. Handling escalations, resolving issues, and keeping operations running smoothly. Providing top-notch customer service via email, CRM, and phone. Managing internal projects from new stock implementation to warehouse audits. Collaborating across departments to bring efficiency and value to our customers. Upholding our core values of respect, teamwork, and integrity. What We re Looking For Experience: 3+ years leading supply chain/customer support teams. Skills: Strong leadership, problem-solving, and relationship-building. Tech-Savvy: Confident with Outlook, MS Excel (pivot tables, vlookup), and CRM systems. Communication: Professional English (written and spoken). Italian/Spanish is a bonus! Flexibility: Willing to travel across Europe when needed. Why Join Us? This is more than a job it s a chance to lead, innovate, and make an impact in a dynamic, customer-focused environment. If you re ready to step up, we want to hear from you! Apply ..... full job details .....