Assistant Technical Manager

Assistant Technical Manager Annual Salary: 35,000 to 45,000Location: WorcesterJob Type: Full-timeThis is a fulltime role with some flexibility required in working hours due to the seasonal nature of the business. 5 days a week, spread over a business week of Sunday to Friday. We are seeking a Assistant Technical Manager to oversee the technical function at our client, managing quality, food safety, and legality of all products grown and packed. This role is pivotal in ensuring the smooth operation of the Technical Department, leading and developing team members, and maintaining high technical standards across all site staff. The successful candidate will build strong relationships with customers and ensure compliance with industry standards.Day-to-day of the role:Ensure site compliance with all relevant standards, being audit-ready at all times.Maintain the Quality Management System (QMS) and HACCP Plan, ensuring all business policies and procedures are up-to-date.Act as the primary technical contact for customers, managing quality issues, investigating complaints, and managing technical crises.Foster a culture of quality ownership within the production team.Plan proactively for potential quality concerns and liaise daily with the farm manager to manage stock based on field conditions.Lead and coach the Quality Control (QC) team, supporting their development and operational effectiveness.Handle administrative tasks such as recording customer complaints, collecting samples ..... full job details .....
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