Position: Full-Time Temporary Case AdministratorContract: 3 months with the possibility of extendingWorking Hours: Monday to Friday, Office Hours (37 hours per week)May include some out of hours workingHourly Rate: 11.44 per hourJob Description:We are currently seeking an organised, motivated case administrator to support the admin team based in Accrington.The job holder will be required to carry out the following responsibilities, activities and duties: Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases. Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending. Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required. Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail. Provide cover for an effective and efficient reception and telephone enquiry service Act as single point of contact within unit for specialist area of work as required Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures. Make ..... full job details .....