We are working with a well-established legal firm looking for an experienced Residential Legal Secretary/Administrator to join their team. This role offers a fantastic opportunity to support a busy conveyancing department, ensuring smooth and efficient case progression.To be considered for the role, you ll require the following essentials: Previous experience in a legal secretarial or administrative role, ideally within residential conveyancingStrong organisational skills and attention to detailConfident communicator, both written and verbal, with excellent client service skillsAbility to manage a busy workload and work efficiently under pressureProficiency in case management systems and Microsoft Office Within this position, you ll also be: Opening and managing legal matters within the case management system, ensuring accuracy and complianceIssuing client documents via the firm''s online platform and processing returned onboarding paperworkKeeping case files up to date, including maintaining matter agendas and updating key milestonesObtaining Land Registry documents and preparing draft contract packsDiary management, including tracking key deadlines and following up on outstanding mattersHandling telephone enquiries, providing updates to clients, estate agents, and solicitorsPreparing and issuing client quotes and maintaining recordsOrdering leasehold and freehold management packs, as well as redemption statementsLiaising with third parties such as banks, managing agents, ..... full job details .....