IT System Implementation and Adoption Engineer
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We are seeking an IT System implementation and Adoption Engineer with a product management background to join our partners expanding project team. In this role, you will collaborate with customers and internal stakeholders to define, configure, and operationalize our client''s systems. Your goal will be to align our product capabilities with customer needs, helping them achieve their operational objectives while providing strategic feedback to enhance our product portfolio. Key Responsibilities Operational Frameworks: Collaborate with Product Management and customers to gain in-depth expertise on bespoke systems and develop customer-specific system settings. Customer Enablement: Design system operationalisation concepts that empower customers to adopt our clients systems and enhance their efficiency over time. Digital Transformation: Support customers to plan and manage their journey to digitally transform their operations using our partners advanced technologies. Stakeholder Collaboration: Act as the liaison between customers, product teams, and internal stakeholders to ensure alignment of system configurations with operational goals. Documentation: Create and maintain detailed operational documents and guidelines for customer use. Continuous Improvement: Gather feedback from customers and field teams to refine and optimize operational concepts and system settings. Requirements You will be able to demonstrate a background of implementing complex IT Systems ( e.g ..... full job details .....
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