Are you looking for a role that makes you feel valued, important and offers you the opportunity to make meaningful and transformative positive impacts on people''s lives?We are working with a global client whose ethos is plain and simple: we come to work to help be a part of a better future. If you are looking for a role within a business that inspires self-motivation, commitment and passion then you may just be the perfect missing piece to their team in Welwyn on a 6 month contract basis (inside IR35). Our client requires a proactive, problem-solving IT Technician / 1st Line Support to provide vital technical support to over 2,000 end users. They are committed to rewarding their employees for their impactful challenging work, so here are the perks:Free parking onsiteFun company events25 days holiday per annum + recognised bank holidays You will be the kind of person who wants to make a difference within your day-to-day work, but of course there are a few other requirements:Experience in using ITSM systems to log and track incidents.Ability to identify and escalate recurring issues to relevant teams.Excellent team working skills to build strong relationships and collaborate effectively.Eagerness to learn and acquire new technical skills with a curious mindset.Previous exposure to enterprise solutions like Google Suite, iOS, Windows 11, ServiceNow, MobileIron and Nexthink is beneficial.Familiarity with iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room ..... full job details .....