Permanent - Full TimeWe are looking to recruit a Resident Liaison Officer, to join our Decarbonisation team, based from our St Albans office, AL3 6PH.About the RoleWorking to deliver the best quality service, you''ll be responsible for first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner. Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procedures, ensuring agreed targets are delivered within your service area.About YouCandidates will have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer, coupled with the ability to establish and maintain effective customer relationships. Well-organised, you''ll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.BenefitsProfit Share Discretionary Annual Bonus Scheme26 Days Holiday and Bank HolsEnhanced Pension PlanPrivate Medical Insurance (Including 24hr GP)Life AssuranceShare SaveEnhanced Maternity and Paternity PayWork Perks Discounts and VouchersBuy and Sell HolidayFlexible Working and Flexible Bank HolidaysCycle to WorkVolunteering (2 days paid)Learning and Development OpportunitiesExtensive Wellbeing Support, including EAPLoyalty and Values AwardsFunded Professional SubscriptionAbout UsMy client provides integrated asset management for ..... full job details .....