Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Apply now for the position of Customer Service Engineer and you will install, troubleshoot, repair, and maintain a range of invitro medical diagnostic equipment and address customer support issues promptly and professionally. This is a field role with a significant requirement to travel and work at customer sites. Customer Service Engineers operate primarily weekdays, with 12 weekend days rotated over a 12-month period. Your Role: Work in cooperation with the Support Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. When applicable provide out of hours technical service support and complete individual mandatory weekend working provision. Attend product training courses (in Europe and USA) to build competence in providing technical assistance and support to customers. Identify any opportunities to improve efficiency and effectiveness of team processes. Maintain good communications and team working with all Managers and Colleagues. Escalate as appropriate situations ..... full job details .....