Digital andamp; Technology at UAL is on an exciting journey, transitioning from a ''classic'' IT approach to a user-centred product approach to technology. We are investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As Senior Delivery Manager, you will be responsible for the effective delivery of product developments within one of our key service areas by leading and coaching multidisciplinary teams, supporting them to work in an agile, self-organising way. You will ensure the service has the capacity and capabilities to deliver the service roadmap, working closely with Senior Product Managers to understand user needs and manage priorities. This includes identifying and managing risks and dependencies, collaborating with stakeholders, and managing external supplier contracts and budgets to maximise value and ensure high quality. This role requires a strong emphasis on building relationships and fostering a collaborative environment. You will be a key member of the delivery community of practice, supporting colleagues and developing our delivery discipline. Additionally, you will be a trusted partner for service area heads, coaching and improving practices to support the delivery of the service roadmap. You will have a passion for agile methodologies, with a proven track record of successfully implementing agile practices in a complex environment. You will also have excellent leadership and ..... full job details .....