Our client at The AA are currently looking for multiple Commercial Analysts to come and join their team in Basing-stoke for a temp to perm position. The role has an option of either 3 months to perm or alternatively they can offer a 6 month contract. They are looking for candidates who can start immediately, max of a weeks notice. The role will be based on site 2 days a week and 3 days a week.The role is offering 35,000 per annum with scope up to 40,000 for strong candidates. Job Summary: Responsible for delivering analysis to support B2C Breakdown Retention performance optimisation, producing reports and models to aid informed decision making and enhance customer outcomes. You''ll be developing your technical skills while providing regular and ad-hoc analysis to support commercial retention marketing as well as the inbound and outbound retention contact centre teams. Responsibilities: Produce regular and ad-hoc analysis to understand retention performance vs forecast. Working alongside a second Commercial Analyst, you''ll: Analyse inbound and outbound contact centre performance, improving our understanding of commercial save and discount drivers.Work with marketing and contact centre colleagues to measure performance of retention initiatives.Support the creation and maintenance of dashboards and reports that are easily understandable for the team and wider stakeholders.Support the commercial and marketing teams to better understand drivers of retention.Help review raw data ..... full job details .....