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Permanent

Aftersales Manager

London
money-bag 65000.00-65000.00 Annual
2840674810
Posted Yesterday

Are you an experienced Aftersales Manager ready for a fresh new challenge to elevate your career in a fast-paced, friendly and positive passenger car dealership?We are seeking a driven and results-oriented individual to lead and further develop a high-performing Aftersales business, where you will play a pivotal role in enhancing service excellence and driving success.Key ResponsibilitiesOversee and inspire a team of over 30 professionals across the Service and Parts departments, ensuring seamless operations and customer satisfactionPerformance-Driven Approach: Set, manage, and exceed performance targets, ensuring both departmental and individual success in line with business objectivesIdentify areas for operational improvement and implement strategies to boost efficiency and profitabilityLead, coach, and mentor your team, fostering a culture of continuous improvement, motivation, and excellence in customer serviceEnsure that all processes and procedures align with the company''s high standards and industry best practicesReport directly to the General Manager, taking full PandL responsibility for the Aftersales division and contributing to the overall business strategyWhat We''re Looking ForA proven track record in Aftersales management, currently working with a successful passenger car dealershipLeadership experience in managing large, diverse teams, with the ability to motivate and achieve exceptional performanceStrong organisational skills, adept at leading by example ..... full job details .....

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