We''re looking for an experienced and enthusiastic professional to lead our supported housing services. Elim is a registered social landlord and one of the largest providers of supported accommodation to people who have experienced homelessness in Bristol and Gloucester. We want you to help us deliver and grow high quality, inclusive and values driven services. The successful candidate will work with us to provide strategic and operational management of our contractual and regulatory compliant supported housing services. You will be a member of our committed Operational Leadership Team and part of a structure designed to support our customers and colleagues. What you will be doing: You will provide leadership and management to foster staff wellbeing, resilience, reflective practice and a culture of learning across our supported housing teams. Ensure the ongoing success of Elim''s supported housing services by implementing an effective strategy for retaining existing contracts and developing and growing current and new services. Act as the organisation''s strategic lead on all supported housing matters, and to provide your teams with support in dealing with complex cases. Deliver exceptional customer service to all our residents, ensuring that our supported housing customers have influence and that we maximise the use of lived experience to improve service delivery. What you will need to be successful: Demonstrable previous experience of successfully leading teams and ..... full job details .....