Head of Account ManagementLondon, Hybrid (2 days per week) 75,000 - 85,000 + Competitive commission scheme + Travel allowance + 28 days holiday + day off for birthday + Healthcare for employee + dependent + Pension of 12%An exciting opportunity has arisen for a strategic and dynamic leader to take charge of a high-performing Client Management team within a global financial services organisation. This role is pivotal in driving retention, profitability, and expansion across the Mid-Market portfolio while fostering a culture of excellence, innovation, and collaboration.As the Head of Mid-Market Client Management, you will: Lead, mentor, and develop a team of Client Managers to achieve ambitious retention and growth targets. Design and implement strategic plans that drive business success.Ensure strong operational efficiency, working closely with key stakeholders across the business. Oversee client and broker relationships, identifying opportunities to expand services.Manage portfolio profitability by collaborating with risk teams to optimise loss ratios. Drive compliance and best practice across regulatory frameworks, including KYC and GDPR. Champion a culture of continuous improvement, innovation, and engagement.What We''re Looking For A proven track record in leading and developing high-performing teams within financial services. Strong commercial acumen with experience in client retention and revenue growth. Excellent stakeholder management skills, with the ability to build ..... full job details .....