Key Responsibilities Customer Engagement: Interact confidently with customers daily, addressing queries promptly and professionally. Data Collation and Reporting: Gather, analyse, and present data to support project decisions and business needs. Project Coordination: Track and manage actions, ensuring project timelines and deliverables are met. Stakeholder Collaboration: Liaise effectively with the Project Manager Lead, developers, and other stakeholders to ensure smooth project progress. Multi-Project Management: Handle multiple projects simultaneously while maintaining high-quality standards.Key Skills and Competencies Communication: Strong verbal and written communication skills to interact with customers and team members effectively. Data Management: Ability to collect, organize, and analyse data efficiently. Attention to Detail: A meticulous approach to ensure accuracy in all tasks. Relationship Building: Adept at fostering positive relationships with customers and colleagues. Analytical Mindset: A logical and problem-solving approach to business challenges.Technical Requirements Proficiency in Office 365 applications, including Outlook, Teams, and Excel. Basic understanding of IT systems and an interest in learning more about the industry.What We''re Looking For A proactive and eager individual passionate about building a long-term career in the IT sector. A willingness to learn and take on new challenges. A team player who thrives in a collaborative environment. ..... full job details .....