CRM ConsultantAbout Us: We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft''s leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.Position Overview:The CRM Consultant is responsible for delivering tailored Dynamics 365 solutions, ensuring successful implementation and client satisfaction through expert consultation, configuration, and ongoing support.Responsibilities: Collaborate with clients to gather requirements, conduct needs analysis, and design tailored Dynamics 365 solutions. Configure and customise Dynamics 365 Field Service, Sales, and Customer Service modules to meet client needs. Ensure successful data migration and integration with existing systems. Provide expert consultation and support throughout the project lifecycle. Conduct training sessions and workshops to ensure client teams are proficient in using Dynamics 365 solutions. Offer ongoing support and maintenance to address client issues and optimise system performance. Maintain high levels of customer satisfaction by providing excellent service and support throughout the project lifecycle. Stay updated with the latest developments in Dynamics 365 and related technologies. Identify opportunities to enhance existing processes and solutions. Share knowledge and ..... full job details .....