My client is seeking an experienced and motivated Operations Manager to lead their Homelessness Prevention and Assessment team. This is a critical role focused on delivering high-quality, customer-focused housing solutions aimed at homelessness prevention, private sector housing, rough sleeping, and rehousing services.The successful candidate will provide operational leadership and promote a housing options approach to service delivery. You will be responsible for shaping effective solutions to meet housing needs, driving continuous improvements, and managing both simple and complex projects. The role involves managing up to 6 team leaders and partially managing 40 staff members, ensuring performance targets are met, and delivering exceptional service to vulnerable clients. The Role Oversee homelessness prevention, assessment services, and rehousing, ensuring compliance with statutory frameworks. Manage performance and evaluation frameworks to ensure the highest standards of service delivery. Lead, coach, and develop staff while tackling under performance swiftly and effectively. Strengthen internal and external partnerships, contributing to service innovation and best practices. Ensure effective liaison with elected members, MPs, and stakeholders. Manage human and financial resources within delegated authority, ensuring adherence to financial regulations. Keep up-to-date with housing legislation and policies, providing expert advice on trends and recommending policy ..... full job details .....