A leading, award-winning Tour Operator are recruiting for their operations team, supporting Travel Agents with post-booking queries and tasks. As an Operations Support Executive you will be part of a team that is the point of contact for Travel Agents for the servicing existing bookings. Working from offices near Manchester (hybrid working available after training) this is an excellent time to join an established successful travel company, who continue to expand and are known for their great benefits and career progression. Salary package is highly competitive, excellent basic (negotiable/dependent on experience), 25 days holiday plus bank holidays, health care, pension, bonus and more!JOB DESCRIPTION Acting as a brand ambassador to provide professional and world class customer service to your Travel Agents Supporting Travel Agents to secure new bookings, including manual pricing Managing voluntary and involuntary changes to existing bookings Assisting with booking cancellations Being a first point of call for in house system queries Contributing to team discussion around process improvement Supporting Travel Agents to adopt new ways of working and tools available Flexibility to cover shifts: (Apply online only), (Apply online only) or and weekends on a rota basis Hybrid working available after training.EXPERIENCE REQUIRED: If you have experience within the Travel Industry in an aftersales, support or operational role, this is an amazing company to join and progress your ..... full job details .....