Assistant Voids Repairs Manager
Royal Borough of Greenwich
Salary: £51,093 - £54,129 per annum
Location: Greenwich, London
Contract: Full-time, Permanent

The Royal Borough of Greenwich is seeking an experienced Assistant Voids Repairs Manager to support the Voids Repairs team in ensuring timely, high-quality, and safe preparation of properties for new residents. This role emphasises process improvement, team leadership, and budget management to enhance the efficiency and effectiveness of void property management.

Key Responsibilities:

• Oversee void processes from handover to completion, ensuring properties are safe, compliant, and ready for occupancy.
• Manage staff and contractors, focusing on service quality, customer care, and adherence to health and safety standards.
• Improve turnaround times and ensure compliance with landlord, safety, and regulatory standards.
• Collaborate with Housing Management, Allocations, and other teams to streamline the voids process and improve the resident experience.
• Maintain performance standards, provide training, and support staff development while managing budgets and resources effectively.
• Use data-driven insights to monitor, report on, and enhance project outcomes and team performance.

About You:

• Qualifications: Recognised qualification in Project Management (Prince2 or similar); NEBOSH or IOSH preferred.
• Experience: Demonstrated background in project management within housing or a customer-focused environment, with strong knowledge of health and safety regulations.
• Skills: Effective leadership and problem-solving skills, with strong capabilities in process optimisation, budget management, and team development.
• Knowledge: In-depth understanding of health and safety legislation, compliance, and best practices.

Our Greenwich Plan sets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen.

Royal Greenwich is a great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we''re one of the easiest boroughs to get to and navigate your way around.

Employee benefits include:

• A range of flexible working arrangements
• Excellent pension scheme
• Cycle to Work Scheme
• Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
• Vibrant staff support networks
• GreenwichCard which entitles you to discounts at local businesses
• Payroll giving scheme
• Generous leave entitlement, starting at 29 days per year (plus bank holidays)
• Employee Assistance Scheme including external counselling servi