Harris Hill are partnering with a fantastic charity, passionate about building better futures for people working in horticulture, in their search for a Caseworker based in the SouthWest.The Casework Team deliver help services which include advice, information and support for people working across horticulture. The team provide generalist advice across areas such as social care, health, benefits, housing and employment, often having an area of speciality.Skills, Knowledge and Experience: Experience undertaking comprehensive holistic assessments across outcome areas of health, wellbeing, self-care, housing, money, family, relationships, safety and crimeExperience of measuring the impact of interventions deliveredExperience of delivering advice to people, across areas of employment, money confidence, housing, social care, benefits and health systemsExperience in delivering a telephone helpline or advice service in the community or on occasion in service users homesExperience of scrutinising complex information to produce concise reports, comprehensive case records and high-quality casework and associated correspondenceHighly developed communication skills including, discretion and capacity to deal efficiently, and effectively with people experiencing traumatic or difficult circumstances and/or from different cultural backgroundsExperience of using interpersonal skills, including active listening and questioning skills to understand the needs of others, causal issues to inform ..... full job details .....