The Afternoon Receptionist will be responsible for providing excellent front-of-house service, managing visitor and phone inquiries, handling administrative tasks, and ensuring smooth reception operations during the afternoon shift.

Key Responsibilities:

• Greet and welcome visitors in a courteous, professional, and friendly manner.
• Answer incoming calls promptly, directing them to the appropriate person or department.
• Handle the management of incoming and outgoing mail and deliveries.
• Maintain a clean, tidy, and presentable reception area at all times.
• Coordinate meeting room bookings and schedule appointments.
• Arrange accommodation bookings when required.
• Provide cover for the morning Receptionist during their absence.

• Internal:
  
  • People Team
  • All colleagues
• External:
  
  • Customers
  • Visitors to the office

• Proven experience in reception or administrative roles.
• Strong organisational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Competent in using mail merge.
• Ability to handle confidential information with integrity.

• High attention to detail with strong problem-solving skills.
• Capable of working both independently and as part of a team.
• Excellent interpersonal skills and customer-service orientation.
• Strong time management skills and the ability to prioritise tasks effectively.
• Proactive attitude with a willingness to take on additional responsibilities as needed.