Job Title: Lettings Team LeaderMaternity cover, to 12 monthsOverall Purpose of JobTo manage the delivery of an effective lettings service, which achieves customer focussed outcomes, achieves high levels of customer satisfaction, efficiency and value for money.We offer all our employees a great package of benefits too, including: Competitive salary £40,881 which is bench marked against other employersEnrolment on our Aviva pension scheme (9.5% employer contribution)30 days holiday (plus extra days off for Bank Holidays/Birthdays)Health care schemeFlexible/agile working, plus the option to work from home if your role allowsContinual professional development including management development.A dedicated health and wellbeing programme (access to a variety of support and free benefits)Time out of work to carry out volunteer opportunities There are lot s more benefits to working for OngoMain Responsibilities To directly line manage, lead and develop a team of Lettings Officers and Assistants by carrying out annual Performance Development Reviews, job chats and via coaching to develop individuals and the team.To lead on the management and delivery of new development first lets.To deputise for the Lettings Manager in their absence. To be actively involved in the planning and development of service provision To provide reports on performance delivery; taking appropriate action to address any potential performance shortfalls. To deal with tenancy changes for Ongo tenants. To ..... full job details .....