Service Administrator, Customer Service, Administration Your new companyYou will be working for a charity as their Service Administrator. You will work within the wellbeing department and focus solely on those requiring the wellbeing service. You will work on a permanent basis with the ability to start ASAP post security clearance. Your new roleThis specialist administrative role focusses on wellbeing and will provide key administrative support to the wellbeing services whilst working as a first point of contact. You will work with internal stakeholders, referrals and individuals requiring the service. You will manage email communication, telephone queries and update all systems accordingly.What you''ll need to succeedTo be successful in this role, you must be able to work at speed and with accuracy. You must be able to deal with sensitive data and acknowledge the potential emotional responses from those requesting the wellbeing service. You must have excellent communication and interpersonal skills. You must have experience of working in a confidential and sensitive administrative-based role, ideally within a charity and social work setting. You must be able to work in the office full time in the West Birmingham area.What you''ll get in returnYou will receive a competitive hourly rate and receive excellent training and personal development.What you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. ..... full job details .....