Sales/Service Coordinator, High Wycombe, Salary £25000 - £30000 DOE Your new company A well established company based in High Wycombe is seeking a Sales/Service Coordinator to join them. Your new role As the Sales/Service Coordinator, you will be responsible for:Sales Order Processing As part of a wider office team, field incoming calls and deal with customer queries. Collate orders daily once credit checked before submitting them electronically to transaction for shipping. Raise claims with transaction and other couriers when deliveries go wrong, i.e. damages, missing items. Process and respond to all internet orders, input orders onto system, deal with any issues, e.g. products out of stock, delivery delays etc. Liaise with Purchasing on stock planning and where required raise orders for inventory based on incoming sales. Co-ordinate with suppliers on issues e.g. - SAGE updates and weekly error checks.Digital sales Responsible for company website, maintaining correct pricing and updating content. Responsible for internet customers initially with a view to growing a customer base. Expand social media presence, contribute to online strategy and interaction with website.Quality/BRC- Support RoleCo-ordinate all BRC paperwork, questionnaires, spec sheets, accreditations etc from all suppliers, obtain all paperwork required for BRC audit, order, product trails, pods etc.General office sales support Send all parcels and packages from the office by Royal Mail, Blue Sky or UPS. ..... full job details .....