Are you interested in IT Support and eager to kickstart your career within a Service Desk role? Do you consider yourself self-motivated, a flexible worker and a great team player?Our client, an expanding and growing IT company, are looking to recruit an IT Service Desk Executive to join their dynamic and friendly team in Crawley.This is an exciting opportunity for an individual with strong Microsoft skills and a passion or interest in IT to learn valuable and lifelong skills as they provide IT support for a hardworking team.If you are interested we would love to hear from you! Responsibilities as an IT Service Desk ExecutiveReporting to the IT and Service Desk Manager / Service Desk Lead you will work as a "First touch" call handler whilst training towards a 1st line service desk technician skillset and undertaking ongoing training on technology solutions potentially to degree standard plus managed print and IT services solutionsLearn service desk process and best practice to deliver a consistently high level and accountable client experienceGain knowledge of managed print hardware and software solutions with regards to installation, troubleshooting and support being able to assist and escalate to software vendors as necessary ensuring any fault or issue is resolved in timely fashionLook after managed print consumables and stock levels arranging timely delivery to clientsAttend all technical training courses keeping to a set study roadmap plus keep product and process ..... full job details .....