Job Title: 3rd Line IT Support AnalystLocation: Frome (Hybrid working available)Salary: Up to 45,000 per annum DOEMy client, based in Frome, is seeking a talented IT professional to join their dynamic team. This is an opportunity to join a market-leading MSP known for its exceptional service, employee development, and award-winning culture, and a chance to work in a fast-paced environment, supporting a diverse range of clients while further developing your technical expertise. It also proves ample opportunity for further career progression to Technical Project Delivery and Architecture.Key Responsibilities: Provide 3rd line support to clients, troubleshooting and resolving complex IT issues. Maintain and manage Windows Server environments (2012/2016/2019/2022) including Active Directory, Group Policy, DHCP, DNS, RDS, IIS, SQL, and server hardware troubleshooting. Administer and support Microsoft 365 and Azure environments, including Intune, Endpoint Management, and PowerShell scripting. Diagnose and resolve networking issues, including ADSL, VOIP, VLAN, VPN, and switch management. Configure and manage Firewalls/UTMs. Troubleshoot Mac and Linux environments. Work with virtualisation platforms and support backup and disaster recovery solutions. Ensure adherence to cybersecurity best practices and remediation measures. Work within ITIL or SDI frameworks to deliver high-quality IT services. Technical Skills Required: Strong experience with Windows Server (Apply online only and ..... full job details .....