(Automotive) - Service Advisor Location: Chelmsford area Salary: 26,000 - 32,000 per annum (dependent on experience)About the Role: Are you passionate about providing exceptional customer service and looking to develop your career in the automotive sector? Our client, a well-established and growing organisation, is looking for a dedicated and proactive Service Advisor to join their team. This is a fantastic opportunity to play a key role in delivering outstanding customer experiences while working in a dynamic and professional environment.As a Service Advisor, you''ll be the vital connection between customers and the team, ensuring smooth service delivery and fostering lasting relationships built on trust and satisfaction.Key Responsibilities:Customer Interaction and Service Excellence: Welcome clients with a friendly, professional approach, understand their needs, and provide expert advice on services and solutions.Service Coordination and Communication: Collaborate with the team to ensure service processes are efficient and seamless.Documentation and Compliance: Accurately maintain records, process service-related paperwork, and handle transactions with precision.Quality and Follow-Up: Monitor service standards, follow up with clients to ensure satisfaction, and address any concerns effectively.Sales and Retention: Recommend additional services or products to enhance the customer experience and build loyalty.The Ideal Candidate:Customer Service Experience: Preferably in a ..... full job details .....