Our client, a leading global supplier of Ingredients and premixx solutions for the food and beverage industry is seeking an experienced Logistics Customer Care Associate for their office in London. This will be a hybrid role. The Customer Care Associate will join a dynamic team of more than 25 individuals and be responsible for managing the daily business including warehouses, delivery to customers, exports outside Europe and demand planning. Other duties will be: Arranging deliveries to customers from Warehouses in UK and EU by Road, Ferry and Courier. Liaison with Customers, Warehouses and Carriers Input of correct information onto internal system, to create forward allocations and warehouse instructions. Invoicing customers promptly, with correct VAT calculated. Preparing Shipping Documents (warehouse instructions, packing lists, commercial invoices. dangerous goods notes, packaging labels etc.) Handling enquiries, complaints and other aspects of customer service as required. Monthly stock reconcilliations and handling follow-on enquiries from the finance department. Handling non-conformances Processing charges invoices from Warehouses, Forwarders and other suppliers. Project work. The successful candidate will be handling Key Accounts and be detailed orientated with excellent organisational skills. Outstanding business communication skills and a strong ability to multi-task and be able to work under pressure. Another European language will be an advantage. ..... full job details .....