At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our 3 Cs values are at the heart of all we do here we promise to always put the Customer first, have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. ?The Income Assistant role: We have an exciting opportunity for an Income Assistant to join our Income team! As one of our Income Assistants, you''ll play a key role in providing a responsive income management, information and advisory service that is supportive to our customer needs and aids the sustainment of tenancies. Key duties and responsibilities of our Income Assistant: Provide a responsive and non-judgemental service to customers enquiries or concerns on rental issues. Complete tenancy checks and update the national database in accordance with the requirements of the Audit Commission ..... full job details .....