(Customer Service) Service Management Executive Your new companyHays are delighted to be working with our global client, one of the world''s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.The Service Management Executive is responsible for the operational administration of the department''s financial processes and daily transactions, including customer and supplier-related activities, data management, and administration. The role ensures high standards of delivery and achievement of all KPIs and SLAs for relevant operational requirements.Your new roleRaise and process supplier invoices, ensuring accuracy and timely payment.Validate and scrutinise costs to reduce exposure.Identify and resolve inaccuracies in supplier invoices through discussions with suppliers.Raise and process customer invoices, recharges, and refunds, ensuring accuracy and timely processing.Validate and scrutinise customer invoices to reduce exposure and provide high-level customer service.Assist in creating and processing supplier rebate payments.Investigate and resolve customer billing ..... full job details .....