Assist the service delivery team in overseeing administration assistance and support to all customers and staff Your new companyA fantastic opportunity to work for an established, yet growing organisation with their head offices based in Watford.Your new role This role requires a dynamic, can-do and proactive individual who can assist the service delivery team. Processing quotes for remedial and other PPM related worksLogging, booking and closing callsOrder processing with suppliers and third parties Raising PO''S Processing RAMS and PermitsMonitoring Engineer attendance for SLA''SMonitoring and sending daily schedulesUpdating CRM systemWhat you''ll need to succeed Experience in a sales / office environment Experience working in a customer care/ Helpdesk environment Experience and confidence working with CRM systems Previous experience scheduling engineers Experience of invoicing and handling PO''S Strong customer service and relationship building skills What you''ll get in return Opportunity to progress and grow within a reputable organisationFree parking onsiteMonthly staff lunchesAnnual bonus 25-day holidayWhat you need to do nowIf you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ..... full job details .....