RMS are on the lookout for a driven Head of Operations to lead our recruitment function, optimise processes, and ensure top-quality service delivery. If you re a strategic leader with a passion for operational excellence, this could be the perfect opportunity for you!Job PurposeAs the Head of Operations, you will be responsible for overseeing the overall operations driving growth and ensuring the efficient delivery of recruitment services. You will provide leadership to the team, including the Recruitment Manager, and ensure high levels of operational performance, client satisfaction, and compliance. This role offers the opportunity to take ownership of the recruitment function while contributing to the broader business strategy and success.As a key member of the leadership team, you will have the autonomy to shape and execute recruitment strategies and drive continuous improvements that support the company s growth and industry reputation.Key Responsibilities Leadership and Team Management Lead and mentor the Recruitment Manager and recruitment team to meet and exceed performance goals.Develop and implement training and development programs for the team to ensure consistent performance and career growth.Set clear expectations, provide regular feedback, and ensure team alignment with business objectives. Operational Excellence Oversee all recruitment processes, ensuring efficiency, quality, and compliance.Work with the Recruitment Manager to monitor recruitment workflows, ..... full job details .....