Sales order processing, administrative and customer service skills Your new company My client is seeking a dedicated Sales Order Processing Specialist to join their Service, Sales and Dispatch Team. This role focuses on managing sales orders, ensuring a seamless and efficient process. The successful candidate will be liaising with the following departments - Finance/Credit Control, EDC, Sales order processing team colleagues, Couriers, Warehouse, Sales.Your new role Key Responsibilities Order Management : Efficiently enter customer orders for spares and consumables, ensuring accuracy and timeliness.Customer Service: Respond to customer enquiries regarding prices and availability, providing exceptional service.Order Processing: Process orders in line with established procedures, resolving any related queries promptly.Liaison : Communicate effectively with customers, purchasing sections, and other internal departments to ensure smooth operations.Customer Satisfaction: Ensure high levels of customer satisfaction by managing orders and addressing any issues that arise.Additional Duties: Assist with other tasks as required by the Customer Support Manager to support the smooth running of the SSandD Section.What you''ll need to succeed Previous experience in a similar role Strong customer service and communication skillsIntermediate level PC skills / Good keyboard skillsStrong attention to detail and accuracyExperience using SAP Experience using CRM systemsExperience using Esker ..... full job details .....