Ref: 746 Role: Direct Sales Agent Salary: 22,500 Located: Sheffield Hours:- Monday to Friday 9am till 5pm Our client is a seeking a Direct Sales Agent to join their telesales team. Benefits: Company pension On site parking 20 days holiday + bank holidays Sick Pay Full training provided The role: Contact existing customers by phone, SMS and email to discuss and renew their car warranty coverage. Proactively reach out to relatable customers, identified from data to offer suitable warranty products and services. Handle inbound calls from customers interested in purchasing warranty products guiding them through available options. Effectively communicate the benefits of renewing or purchasing new products, handling objections professionally and knowledgeably. Sell warranty products in a compliant manner adhering to regulatory guidelines and company standards for compliance. Ensure all sales communications are accurate, honest and align with company standards for compliance. Clearly explain the terms, conditions and coverage options to customers allowing them to make informed purchasing decisions. Regularly participate in training to stay updated on compliance regulations and ethical selling practices. Achieve daily, weekly and monthly sales targets, consistently working toward set goals. Follow up with potential customers who show interest but may not commit immediately, using effective follow up techniques. Collaborate with team members to share best practices and strategies ..... full job details .....