What''s in Store for You?You will be the first point of contact for employee queries and play a vital role in payroll support for our clients retail team. Your responsibilities will include:Managing the HR inbox and escalating queries as necessary.Prioritising tasks to meet deadlines and ensure efficient workflow.Preparing key HR documents such as offer letters, contracts, and absence review letters.Completing new starter paperwork and liaising with payroll.Conducting timely pre-employment checks and keeping line managers informed.Maintaining accurate employee records within our HR system.Supporting the Associate Director of People with employee relations matters.Overseeing probationary periods and return-to-work documentation.Assisting with general administration tasks and projects as needed.Administering weekly and monthly payroll processes, liaising with external accountants.Preparing payroll reports, payslips, PAYE remittances, and P45s.We''re looking for someone with:Prior HR administration experience (preferred).Excellent administrative and customer service skills.Outstanding communication skills, with the ability to manage challenging conversations.A solid understanding of the HR employee lifecycle.Knowledge of employment law and best practises.Experience advising on policy and processes.Strong organisational skills and attention to detail.Proficiency in Microsoft Excel.Your Personal Qualities:A collaborative spirit, able to work with team members and stakeholders ..... full job details .....