Job Title: Evening Resident Host Location: London Salary: 26,000 - 28,000 per annum Schedule: 4 Days On / 4 Days Off, 6:00 PM - 6:00 AM About the RoleWe are seeking a friendly, proactive, and customer-focused Resident Host. As the first point of contact for residents and visitors, you will play a key role in creating a welcoming and high-quality living environment.Working on 4 days on, 4 days off shift pattern, you will be responsible for delivering outstanding service, managing resident queries, and ensuring the smooth day-to-day operation of the property. Key ResponsibilitiesResident Experience: Greet and assist residents, providing excellent customer service and handling any enquiries or concerns promptly.Community Engagement: Foster a sense of community within the building by organising events and ensuring residents feel valued.Building Management: Conduct regular checks of communal areas, reporting any maintenance or cleanliness issues.Parcel and Key Management: Handle parcel deliveries, key handovers, and access for contractors or service providers.Security and Safety: Ensure building security by monitoring access and responding to incidents in line with company policies.Administration: Maintain accurate records, update resident information, and assist with tenancy documentation as needed. What We''re Looking ForPrevious experience in a customer service, hospitality, or property management role is preferred.Strong interpersonal and communication skills, with a ..... full job details .....