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Permanent

D365 CE Support Analyst

City
money-bag 45000.00-45000.00 Annual
2853166889
Posted 3 days ago

Job DescriptionD365 CE Support Analyst - My client is seeking a skilled, experienced Dynamics 365 CE Support Analyst to join their growing internal team providing essential application support to their users.The successful candidate needs to have a background in 2nd/3rd line support within a D365 CE/CRM environment, excellent communication skills and an enthusiastic, analytic approach to resolving issues. Role and ResponsibilitiesDeliver exceptional 2nd + 3rd line operational support to users on D365 CRM + Power Platform.Well versed in Power apps (model driven + canvas).Ability to liaise with cross functional teams, working closely with developers in particular on small changes + enhancements to the system. Identify potential issues and prevent escalations through delivering continuous system improvements.Skills and QualificationsExperience working on Dynamics 365 CE/CRM - Customer Service Module (preferable but not essential)Knowledge of Power Platform/Power Automate - Skilled with customisation and system configuration. Proven background in resolving 2nd/3rd line support tickets within D365 environmentBenefits Competitive Salary - Up to 60k dependant on experience Flexible, remote working model. Life assurance, enhanced pension contributions and more. Apply Today! (T) (phone number removed)(E) (url ..... full job details .....

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